# Enterprise Knowledge & ServiceNow

Connect company knowledge to useful answers, with scoped access and traceable sources.

Source: https://www.iamfern.com/services/enterprise-ai-innovation

## Focus

- RAG and ingestion pipelines
- ServiceNow architecture
- MCP tools and integrations

## Approach

Organize sources around the questions people actually ask. Make ingestion repeatable, check access at retrieval, and keep source references attached to the answer.

## Related projects

- [Enterprise Knowledge Platform](https://www.iamfern.com/projects/enterprise-knowledge-platform)
- [ServiceNow Service Modeling](https://www.iamfern.com/projects/csdm-inference)
- [Enterprise AI Assistant](https://www.iamfern.com/projects/enterprise-ai-assistant)